> ## Documentation Index > Fetch the complete documentation index at: https://docs.revti.ai/llms.txt > Use this file to discover all available pages before exploring further. # What do the lead scores mean? > Understand how Revti scores and prioritises your inbound leads. ## Overview After every call, your AI receptionist assigns a lead score based on how likely the caller is to become a paying customer. This helps you prioritise follow-ups and focus on the most valuable opportunities. ## How lead scores work Lead scores range from low to high and are based on signals during the conversation, such as: * Whether the caller asked about specific services or pricing * Whether they requested a booking or appointment * The level of urgency in their enquiry * Whether they provided contact details for follow-up ## Score levels * **Hot** — High intent. The caller wants to book or buy and is ready to proceed. * **Warm** — Interested but may need follow-up or more information before committing. * **Cold** — General enquiry with low immediate buying intent. ## How to use lead scores Focus your follow-up calls on Hot leads first. These are the callers most likely to convert if you reach out quickly. Warm leads benefit from a follow-up email or call within 24 hours. Cold leads can be added to your marketing list for future nurturing. The fastest way to increase revenue is to call back every Hot lead within 15 minutes of the AI call ending.