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Last updated: 1 June 2026

Who we are

Revti.ai is a trading name of Applizer Ltd (Company No. 16613694), registered in England and Wales. We provide AI receptionist and business automation services to UK businesses. Data Controller: Applizer Ltd (trading as Revti.ai) Contact: support@revti.ai

What data we collect

If you are a website visitor

  • Pages visited, browser type, and device information via cookies and analytics
  • Information you submit through contact forms or when booking a consultation

If you are a Revti customer

  • Account details: name, email address, phone number, business name
  • Billing information: payment card details (processed securely by our payment provider)
  • Platform usage data: call logs, transcripts, booking records, AI configuration settings

If you are a caller to a Revti-powered business

  • Phone number and caller ID
  • Name and contact details if provided during the call
  • Call recording and transcript
  • Enquiry details and any information shared during the conversation

How we use your data

We process personal data for the following purposes:
  • To provide and operate the Revti AI receptionist service
  • To manage your account and billing
  • To send service-related notifications (call alerts, booking confirmations)
  • To improve our AI and service quality
  • To comply with legal obligations
  • To communicate with you about your account or our services
We process personal data under the following legal bases (UK GDPR Article 6):
  • Contract: Processing necessary to deliver the service you have signed up for
  • Legitimate interests: Improving our service, preventing fraud, ensuring security
  • Legal obligation: Compliance with UK tax, accounting, and regulatory requirements
  • Consent: Where you have opted in to marketing communications

Data sharing

We share personal data with:
  • Infrastructure providers who host and operate the platform on our behalf (as data processors under contract)
  • Payment processors to handle billing securely
  • Communication providers for telephony, SMS, and email delivery
We do not sell personal data to third parties. We do not share personal data for marketing purposes without your explicit consent.

International transfers

Personal data is primarily processed within the United Kingdom and European Economic Area. Where data is processed outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR, including International Data Transfer Agreements or Standard Contractual Clauses.

Data retention

  • Customer account data: Retained for the duration of your subscription, then deleted within 30 days of account closure
  • Call recordings and transcripts: Retained for the duration of your subscription unless you delete them earlier
  • Billing records: Retained for 7 years as required by UK tax law
  • Marketing contacts: Retained until you unsubscribe

Your rights

Under UK GDPR, you have the right to:
  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict processing
  • Data portability — receive your data in a structured format
  • Object to processing based on legitimate interests
  • Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact support@revti.ai. We will respond within 30 days.

Cookies

See our Cookie Policy for details on how we use cookies.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through a notice on our website.

Complaints

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.