Terms of Service

Last updated: 1 June 2026

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1. Introduction

These Terms of Service govern your use of the Revti.ai platform and services provided by Applizer Ltd (Company No. 16613694), trading as Revti.ai. By signing up for or using Revti.ai, you agree to these terms. If you do not agree, do not use the service.

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2. The service

Revti.ai provides an AI-powered receptionist service that answers inbound calls, captures leads, handles enquiries, and books appointments on behalf of your business. The service includes a web dashboard for managing calls, settings, and integrations.

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3. Eligibility

You must be at least 18 years old and have the authority to enter into a binding agreement on behalf of your business. Revti.ai is designed for UK-based businesses.

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4. Your account

You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@revti.ai if you suspect unauthorised access to your account. You are responsible for all activity under your account.

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5. Acceptable use

You agree not to use Revti.ai to:

• Engage in any unlawful activity
• Transmit spam, unsolicited communications, or automated nuisance calls
• Impersonate any person or entity
• Attempt to gain unauthorised access to any system
• Use the service in a way that could damage or impair its operation
• Process personal data without a valid legal basis

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6. Pricing and payment

Pricing is published on our website at revti.ai. All prices are exclusive of VAT unless stated otherwise. Invoices are due on issue. We reserve the right to suspend your service if payment is overdue by more than 7 days. We may review pricing once per 12-month period with 30 days written notice.

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7. AI receptionist accuracy

While we strive for accuracy, the AI receptionist may occasionally misinterpret callers or provide imperfect responses. Revti.ai is not liable for any loss arising from AI errors. You are responsible for reviewing call transcripts and following up with callers as needed.

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8. Data protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. See our Privacy Policy for full details. As a Revti customer, you are the data controller for personal data relating to your callers. You are responsible for ensuring you have a valid legal basis for processing and for providing appropriate privacy notices to your callers.

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9. Intellectual property

All intellectual property in the Revti.ai platform, including software, branding, and documentation, belongs to Applizer Ltd. You may not copy, modify, reverse engineer, or distribute any part of the platform.

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10. Limitation of liability

To the maximum extent permitted by law, Revti.ai’s total liability to you shall not exceed the fees you paid in the three months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or incidental losses including loss of profit or revenue. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

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11. Termination

You may cancel your subscription at any time from your dashboard. Your service will continue until the end of your current billing period. We may terminate your account immediately if you breach these terms, fail to pay after written reminder, or use the service in a way that brings Revti.ai into disrepute.

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12. Changes to these terms

We may update these terms from time to time. We will notify you of material changes at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance.

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13. Governing law

These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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14. Contact

For questions about these terms, contact support@revti.ai.