Documentation Index
Fetch the complete documentation index at: https://docs.revti.ai/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Customer Intelligence is a feature that automatically builds profiles of your callers over time. It tracks interaction history, preferences, and patterns to help your AI receptionist provide a more personalised experience.What it tracks
- Caller name and contact details
- Call history and frequency
- Services enquired about
- Booking history
- Sentiment and satisfaction signals
How it helps
- Returning callers are greeted by name
- Your AI remembers what they previously enquired about
- You can see a full interaction timeline for each customer
- Lead scoring becomes more accurate over time